Frequently Asked Questions
Frequently Asked Questions
Answers about Retatrutide and Munjaro products, orders, prescriptions, shipping and safety.
What products does Modern Body RX sell?
Modern Body RX currently offers products containing Retatrutide and Munjaro (tirzepatide) only. Each product page lists active ingredients, strengths, and packaging details.
Are your Retatrutide and Munjaro products genuine?
Yes. We source only from verified suppliers and run authenticity checks. Every order includes batch and lot information when available.
Do I need a prescription to buy from Modern Body RX?
Yes. Both Retatrutide and Munjaro are prescription-only medicines in many jurisdictions. You must provide a valid prescription from a licensed healthcare professional where required by law.
How do I submit my prescription?
Upload a clear photo or PDF of your prescription on the product checkout page or email it to our secure prescriptions inbox (see Contact page). We’ll confirm receipt before processing your order.
Which countries do you ship to?
We ship to countries where import and use of these prescription medicines are permitted. Shipping availability is shown at checkout. If your country is not listed, contact support for options.
How long will shipping take?
Delivery times vary by destination and customs processing. Typical processing is 1–3 business days after prescription verification; transit time depends on shipping method chosen at checkout.
What payment methods do you accept?
We accept major bitcoin, zelle, cashapp, apple pay, google pay, chime, bank transfers. All payments are processed over encrypted connections for your safety.
Do you offer returns or refunds?
For unopened and unused products we offer returns per our Returns Policy. Because these are prescription medicines, returns may be restricted; check our Returns & Refunds page for details.
Can I change or cancel my order after placing it?
You can request changes or cancellations within the order processing window. Contact customer support as soon as possible — once shipped, changes may not be possible.
How should these products be stored?
Follow storage instructions on the product label. Many peptide and injectable products require refrigeration and protection from light. Do not freeze unless instructed by the label.
Are these drugs safe? What about side effects?
All medicines have potential side effects. We provide product information and recommend you consult your healthcare provider for personalized medical advice. If you experience severe or unexpected reactions, seek immediate medical attention.
Can I use these products with my other medications?
Drug interactions are possible. Always consult your prescribing clinician or pharmacist before starting a new medication or combining treatments.
Do you provide dosing instructions?
We supply manufacturer dosing guidance on product pages and packaging. Your prescribing healthcare provider is responsible for recommending the correct dose and administration schedule for you.
Can I order without a prescription if I live where prescriptions aren’t required?
Our policy requires a prescription if the product is prescription-only in your jurisdiction. If laws differ locally, we’ll provide guidance at checkout and may still request verification to ensure safe use.
How do you protect my personal and medical information?
We use industry-standard encryption and privacy protocols. Prescription images and medical details are stored securely and accessed only by authorized staff for order fulfillment.
Can I receive professional support or counseling through Modern Body RX?
We provide product and order support, but we do not provide personalized medical treatment plans. Please consult a licensed healthcare professional for clinical guidance.
Do you offer bulk or wholesale pricing for clinics?
Yes. Clinics and authorized medical practices may be eligible for bulk pricing. Contact our sales team with proof of clinic credentials for pricing and minimum order details.
What should I do if my shipment is lost or damaged?
Contact customer support immediately with your order number and photos if applicable. We will investigate and work to replace or refund per our shipping and claims policy.
How can I verify the authenticity of my product after delivery?
Check batch numbers and seals against the manufacturer’s information, review packaging for tampering, and contact support if anything seems irregular. We will help verify product authenticity.
Do you have a loyalty or subscription program?
We offer subscription options for eligible products to simplify refills. Check the product page or your account dashboard for subscription setup and discounts.
Are there age restrictions for purchasing these products?
Yes. You must be of legal adult age in your jurisdiction and able to provide a valid prescription where required.
What labeling and safety information comes with my order?
Every shipment includes manufacturer labeling, lot/batch numbers, expiration dates, and storage instructions. Read labels carefully and follow your prescriber's advice.
Can I speak to someone about drug interactions or contraindications?
For personalized medical questions, consult your prescribing clinician or pharmacist. Our customer service team can help with product facts and manufacturer information but cannot provide medical advice.
How do I contact Modern Body RX support?
Visit our Contact page for email, live chat hours, and phone support. Have your order number and prescription details ready for faster assistance.
Any final safety or legal disclaimers I should know?
Modern Body RX sells prescription medicines subject to local laws and regulations. Product availability, labeling, and legal status vary by country. This FAQ is informational and not a substitute for professional medical advice. Always follow the guidance of a licensed healthcare provider.
Still have questions? Contact our support team.
